FAQ

Frequently
Asked
Questions

 

 

What is Maptu Maps?

Maptu is an idea for a beautiful map poster, a unique decoration for your home. You can put on it your favourite place on Earth, including a big metropolis like New York, London, Paris, Tokyo or a town that is less known but even more important to you. Maptu map poster is also a perfect gift for someone special. Make your own decorative map here. Choose a city, zoom in and out, change its colour and order with just a few clicks.

What is Maptu suitable for?

Maptu map posters are perfect to decorate your livingroom, bedroom, kitchen or hall. It personalizes your space in a minimalist style. Where do you live? Where are you from? Are you a traveller? Where did you and your partner meet, or get engaged? Where would you go for a trip of a lifetime? Where did you last go on vacations? We have a lot of ideas for maps in interior design.

What base of maps do you use?

Maps visible on our website are real maps. We use a base available thanks to OpenStreetMapĀ®, an open data project, distrbuted on Open Data Commons Open Database License (ODbL) by OpenStreetMap Foundation (OSMF).

How to look up places on your map?

When you type the name of the searched city in the search box, you get one or a few hints. Click on one of them. Immediately the preview of your poster appears. If you have any problems, please write to us at maptu@maptu.pl. We speak English, French, Spanish, Russian and Polish. We are always glad to help.

Why can't I find my city?

Impossible ;) If you are looking for a really tiny village that you know well, try finding a nearby landmark. It could be a river, a bigger road, another city, etc. Then move the preview along it.

Can I type coordinates instead of the name?

Yes, you can try this too. Type digital coordinates that look like this: 52.232002, 21.005974. Then click on the first hint.

What is the cost of shipping?

Remember that the prices displayed include free worldwide shipping from Poland, Europe. You won't be charged additionally for it.

How long does the shipping take?

The poster is designed, printed, packed and sent within 2-3 working days. The time of delivery differs depending on its destination. In Poland the courier service needs 1-2 days to get to you. To other countries we ship via post (Poczta Polska). Every time we do everything we can to deliver your poster as soon as possible.

How do you pack your posters for shipping?

Posters are always packed in a cardboard tube that protects it against crushing.

Where are your maps produced?

Maptu maps are printed in Poland, Europe which can offer good design, high quality, and competitive prices.

What should I do if my poster is lost during the shipping?

That kind of situation happens rarely, but if it happens to you, please contact your post office giving the shipping number. If it doesn't help, please contact us.

How do you print your posters?

Our posters are printed on a professional high quality printer, on a matt, rigid paper (180g/m2) that is recommended for artistic purposes like posters.

What colours do you use on maps?

In styles A nad B we use black and gray. Minimalistic design will be suitable for most interiors, especially for interiors with character ;) We plan to change style C from time to time. Follow us on Facebook or Instagram not to miss it!

What sizes can I choose from?

Right now, you can choose from one of 3 sizes. The biggest poster is 700x1000 mm, medium 610x915 mm, and the smallest 500x700 mm. If you need something more, please contact us.

Where can I find a frame for my poster?

All sizes are standard ones. You can easily find a frame in a popular Scadinavian chain or other shops offering interior decorations. We recommend minimalist frames with glass.

Do I get a discount on a bigger order?

Sure. Please contact us at maptu@maptu.pl, tell us the quantity you need, and we will figure out what discount we can offer. We speak English, French, Spanish, Russian and Polish.

When do I ask for an invoice?

Please follow all the steps on our page. Fill in all the boxes with shipping data. We will ask you if you need an invoice for your company and ask for details. We tried to simplify the process as much as possible. We are sure you won't miss it.

How can I make a complaint?

Please send an e-mail to maptu@maptu.pl and describe what happened. Please attach photos if damage occured. We don't want to let you down.

I think the page does not display properly.

For full comfort, we recommend using the website on computers, and on the newest versions of internet browsers. Please try updating your browser. The mobile version is also available but has fewer design options.

I need something special, can you do it?

Try us;) Decorative maps in different colours, sizes, printed on special materials... If you have an idea including maps and graphic design, please contact us in order to recieve an estimate. We did wallpapers, PVC prits, canvas prints, postcards, corporate gifts and many more.

Can I share my idea for cooperation with you?

Yes! Please contact us in any matter. We will be glad to get to know you and your ideas. We would love to collaborate with bloggers, architects, cafe and restaurant owners, shops and representatives of other businesses.